Terms of Use

These Terms of Use ("Terms") govern your access to and use of the website scatterone.com and the ScatterOne web application and any related services (collectively, the "Service"), operated by ScatterOne (scatterone.com) ("we", "us", "our").

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Service. We also recommend you read our Privacy Policy, which explains how we handle your personal data.

If you use the Service on behalf of a company, organisation, or other legal entity, you represent that you have authority to bind that entity to these Terms.

ScatterOne is a social media cross-posting tool that lets you write a post once and publish it to multiple social media platforms — currently X (Twitter), Instagram, Facebook, LinkedIn, TikTok, Threads, YouTube, and Reddit — either immediately or on a schedule.

The Service also includes optional features such as AI-assisted caption generation, content scheduling, analytics, team collaboration, webhooks, and a developer API (subject to your plan).

We may add, change, or remove features at any time. We will make reasonable efforts to notify you of material changes that affect how you use the Service.

To use the Service, you must create an account through our authentication provider, Clerk, or a supported social login provider. You agree to:

• →Provide accurate and complete information when registering.
• →Keep your login credentials secure. You are responsible for all activity that occurs under your account.
• →Notify us promptly if you believe your account has been compromised.
• →Maintain only accounts you are entitled to create. One person may not operate multiple free accounts to circumvent plan limits.

To publish posts, you connect your own social media accounts to the Service using each platform's OAuth authorisation system. By connecting an account you confirm that you own, or are authorised to use, that account.

• →We never see or store your platform passwords — only the OAuth tokens issued by each platform.
• →You are responsible for complying with each platform's terms of service, developer policies, and rate limits.
• →Posts you publish through the Service are governed by each destination platform's rules, not by us.
• →You may disconnect any platform at any time from the Platforms page, which revokes and deletes the associated tokens.
• →Some platforms impose posting limits, approval requirements, or content restrictions. We do not guarantee that every post will be accepted by every platform.

You are solely responsible for the content you post and the way you use the Service. You agree not to use the Service to:

• →Post content that is unlawful, harassing, defamatory, discriminatory, hateful, or infringing on the rights of others.
• →Post spam, misleading information, or content designed to deceive others.
• →Post content you do not have the right to publish, including material protected by copyright, trademark, or other intellectual property rights.
• →Impersonate others or misrepresent your identity or affiliation.
• →Attempt to access another user's account, tokens, or data.
• →Upload malicious software, attempt to disrupt the Service, or probe or scan systems without authorisation.
• →Use the Service to send unsolicited messages (spam) through connected platforms.
• →Use automated means (other than our official API) to access or scrape the Service.

You are responsible for the consequences of your posts on third-party platforms, including violations of those platforms' policies that may result in restrictions on your accounts.

You retain all ownership rights in the content you create and post through the Service. We claim no ownership over your posts, media, or other content.

By using the Service, you grant us a limited licence to store, process, and transmit your content solely for the purpose of providing the Service to you — for example, storing your draft posts, uploading your media, and delivering posts to your chosen platforms.

You are responsible for backing up content you consider important. We may delete content stored in connection with a terminated account, and scheduled posts that are cancelled are removed.

The Service may offer AI-assisted caption generation and rewriting using third-party AI providers (DeepSeek or Anthropic).

• →AI output is generated automatically and may be inaccurate, incomplete, or unsuitable for your needs. You are responsible for reviewing and editing AI-generated content before publishing.
• →Content you submit to the AI features is used only to generate the requested output and is not used to train AI models.
• →AI usage counts against your plan's AI credit allowance, as shown in the Service.
• →AI features are provided on a best-effort basis and may be limited, delayed, or unavailable at times.

If your plan includes API access, you may use our public API to create and retrieve posts programmatically, subject to these Terms and any rate limits we publish.

• →API keys are personal to your account. Do not share them. You are responsible for all requests made with your key.
• →You must respect rate limits and usage quotas. We may throttle or suspend keys that exceed them.
• →We may add, change, or remove API endpoints and parameters. We will make reasonable efforts to document changes.
• →API access is provided for lawful, non-abusive use consistent with these Terms.

The Service is offered under free and paid plans. Paid plans are billed in advance on a monthly (or annual, if offered) basis through Stripe. By subscribing you agree to pay the applicable fees.

• →Fees are non-refundable except where required by law.
• →Upgrades take effect immediately; downgrades take effect at the end of the current billing period.
• →If a payment fails, we may suspend access to paid features until the payment is resolved.
• →We may change prices for future billing periods. We will notify you in advance, and continued use after the change constitutes acceptance.
• →Free plans are subject to usage limits (posts, platforms, scheduling, AI credits) described in the Service. If you exceed a limit, you must upgrade or wait for the next period.

In addition to the responsibilities above, you agree not to:

• →Circumvent or attempt to circumvent plan limits, rate limits, or access controls.
• →Resell, sublicense, or provide the Service to third parties except through authorised team features.
• →Reverse engineer, decompile, or attempt to extract the source code of the Service.
• →Use the Service to post on behalf of accounts you do not control.
• →Use the Service in a way that creates an unreasonable burden on our infrastructure.

The Service integrates with third-party services including social media platforms, payment processors, and AI providers. Your use of those services is subject to their own terms and privacy policies.

We are not responsible for the availability, functionality, or policies of third-party platforms. Changes to a platform's API, policies, or approval status may affect our ability to post to that platform.

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation.

• →Scheduled posts rely on background job processing. If that system is unavailable, scheduled posts may not be delivered on time or at all.
• →Social platform APIs may be down, rate-limited, or changed, which can delay or prevent publishing.
• →We may perform scheduled maintenance that temporarily affects the Service.
• →We may modify, suspend, or discontinue any part of the Service at any time, with reasonable notice where practicable.

The Service, including its software, design, brand name "ScatterOne", logo, text, graphics, and features, is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service except as expressly permitted.

The ScatterOne name and logo may not be used without our prior written consent.

You may stop using the Service at any time and may delete your account through Clerk or by contacting us.

We may suspend or terminate your access to the Service if you materially breach these Terms, violate a platform's policies through the Service, or if we reasonably believe your use creates legal or security risk. Where practicable, we will notify you before suspension or termination.

On termination, your access to the Service ends. We will delete your account data in accordance with our Privacy Policy. Scheduled posts will not be delivered after termination.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT POSTS WILL BE DELIVERED TO ANY PARTICULAR PLATFORM. AI-GENERATED CONTENT MAY BE INACCURATE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCATTERONE AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR £100 IF YOU HAVE NOT PAID US.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITIES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

To the maximum extent permitted by law, you agree to indemnify and hold harmless ScatterOne, its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your content, your violation of these Terms, or your violation of any third-party platform's policies.

We may update these Terms from time to time to reflect changes in the Service, the law, or our business. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or an in-app notice.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms.

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory local law requires otherwise.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

If you have any questions about these Terms, please contact us: